Welcome to the Support Forum!
To ensure we can assist you quickly, please copy the template below, click "Ask a Question", paste the form and fill out to the best of your ability. Providing all relevant details will help our team and the community understand and troubleshoot your issue effectively.
If you're reporting a bug and also require assistance, then please submit the report first through the form below and then link to it within your support request.
Report a Bug
View Bug Reports
Note: Please do not include any personal information like emails, real names, or account credentials.
### Support Request Template
**1. Character Name:**
*(Example: ShadowhunterX)*
**2. Realm/Server:**
*(Specify the realm name where you encountered the issue)*
**3. Issue Type:**
- [ ] Bug Report (Link to report)
- [ ] Technical Issue (e.g., client crashes, connection issues)
- [x] In-Game Problem (e.g., quest, item, or NPC issue)
- [ ] Account Issue (Please describe without sharing any PII)
- [ ] Other (please specify)
**4. Bug Report Link (if applicable)**
*E.g: https://sharing.clickup.com/9015647442/v/6-901505779181-1/t/h/86c0vaq5p/1b4e2c4514321fd*
**5. Description of the Issue:**
*(Give a clear and detailed description of the problem, including what happened, where, and any specific actions that triggered it)*
**6. Steps to Reproduce:**
*(Describe step-by-step how someone else might replicate the issue)*
**7. Expected Outcome:**
*(What you expected to happen if the issue didn’t occur)*
**8. Screenshots or Logs (optional):**
*(If possible, include any screenshots or logs that illustrate the issue. Remove any personal or sensitive information.)*
**9. Additional Information:**
*(List any other relevant details, like the time it happened, relevant spells or abilities, etc.)*
Thank you for helping us make your server experience better!